Customer Reviews
4.8 Over 1831 Reviews
google
This company went the extra mile. From the appointment setting, to the measuring, and ending with a complete and beautiful product. The craftsmanship is also great. I helped a client to replace carpet in their commercial office and everyone was very pleased.
When I need flooring needs in the future for my personal needs or for my client’s, I’ll be sure to call on them again.
Thank you! 🙏🏼
google
I had a great experience with Ashley! She was great to work with - very kind and had great communication. The installer was excellent too! I'm very happy and will definitely use them again!
google
Wonderful new floors! Chris and Brandon were great. A flawless experience.
google
I only write reviews when I receive exceptional service. I requested a flooring quote from Mr. Kelvin in April 2025 and surprisingly, he made follow-up call in June. I finally visited the store in person later this year in September with a competing quote. The Manager Ms. Angela went above and beyond to price match and earn my business. USA Flooring’s customer service is top-notch—I highly recommend them.
google
I have only positive things to say about this store and the people who work here! Stephanie and Rob were extremely accommodating and kind, helping me with a last minute carpet repair. They were both genuinely nice people and very professional. I highly recommend anyone to go to this location for any flooring needs!! Thank you guys so much!
google
Very happy with service. We had a hiccup but was provided a solution without additional cost. Stephanie and her crew were great!