Read Our Customer Reviews
At USA Flooring, our greatest measure of success is the experience our customers have from start to finish. From expert design guidance to professional installation, we’re proud to serve homeowners across North Carolina with flooring solutions they truly love. Below, you’ll find real reviews from customers who trusted us with their homes, and we’d be honored to help you too!
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Customer Reviews
After contacting multiple companies trying to find an exact match for our LVP flooring, I finally found it at USA Flooring. Stephanie was so pleasant to work with. She was extremely friendly, knowledgeable and very patient with us when dealing with any concerns we had. The installation crew arrived on time and did not disappoint. They were professional, friendly and went above and beyond to make sure the job was done correctly. I cannot say enough good things about this company and its employees. I HIGHLY recommend them for any flooring project you have. It is not often that you have such a great experience when taking on projects like this. Thank you USA Flooring for making everything so easy and delivering quality work!
USA Flooring provided excellent service during the whole installation process. Assistant Branch Manager, Michelina DeLuca came to our home, provided us with several samples, and answered all of our questions as well as offering a wealth of information about the installation. The installers were very personable and competent in their jobs. They did an excellent job from the demolition of the old flooring to the final installation of the new product. After the installation, Ms. DeLuca followed up with us about the project. We would highly recommend USA Flooring!!!!!!
I was completely clueless about buying new flooring. I had no idea what type I wanted, what style, color, brand, how much,etc, nothing. The ladies at USA were extremely helpful and very knowledgeable! Thank yall! I had visited a few larger discount floor warehouses just browsing and looking. I did not receive any guidance. These ladies laid out numerous boards, walked me through a process of decision making, offered suggestions and ideas. They guided me a very difficult decision. With their knowledge, all my stress and inability to decide vanished. The ordering process was simple and quick. The turn around for the arrival of the flooring was very quick as well. The pick up was super easy. I truly appreciate them and extremely happy that I decided to go with USA!! Plus, I purchased American made!! Yay!
Stephanie and her team provided exceptional service. The new LVP flooring looks great! The excellent communication and attention to detail were truly appreciated. We can highly recommend USA Flooring and will use them again in the future.
5 star experience from top to bottom. Working with Alyssa made the experience of choosing our carpet very easy and they were able to order and install so quickly! Also the installer Ramon was incredibly impressive he worked quickly and efficiently. Both Alyssa and Ramon made an experience that could have been stressful super easy!
Another wonderful experience with USA Flooring! Even though we’ve only used them for smaller projects (stairway runner & closet carpeting refresh), we have received superior service. Pricing was fair, the installers were efficient & kind & our salesperson, Lauren, was more than helpful. She happily dropped off samples, texting pics & helped us find exactly what we needed & at a great price! When the time comes for our next project, we will definitely use them again.
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